Why Hammond businesses work with Lagniappe IT
Hammond has fewer IT providers than the Southshore and the ones it has are stretched thin. Businesses here tell us about long waits for on-site help and security that amounts to an antivirus subscription. Lagniappe IT brings a flat monthly agreement, a help desk that answers, a 24x7 security operations layer through our Huntress partnership, and a planned on-site cadence for the work that needs hands.
Hammond's medical and dental practices have HIPAA obligations we handle every day. Its CPA firms and law offices have the same confidentiality and FTC Safeguards duties as their Covington counterparts. Its contractors and distributors have crews and drivers in the field and money moving by email. We have specific approaches for each.
What Hammond businesses get from us
- Managed IT for one flat monthly fee: help desk, patching, monitoring, Microsoft 365 or Google Workspace, backups and network management.
- Cybersecurity watched 24x7: endpoint detection and response on every device, managed detection through our Huntress SOC partnership, multi-factor authentication and email security.
- Compliance support for medical and dental practices (HIPAA), CPA firms (FTC Safeguards Rule), law firms and insurance agencies.
- Office and field support for contractors and distributors: mobile device management, payment-fraud defense and warehouse or job-site networks.
- Backup and disaster recovery built for hurricane season, with the option to stand up your environment in our Mandeville facility.
- Private AI that organizes your documents and email and answers questions from your own records, on hardware you own.
How on-site support works in Hammond
Most issues are resolved remotely within minutes, which is faster than any drive from anywhere. On-site visits in Hammond are scheduled in advance and batched where possible, and routine maintenance happens outside your working hours. Projects such as office build-outs and migrations are planned with on-site days built in.
Nearby
From Hammond we also serve Ponchatoula and the I-12 corridor between Tangipahoa and St. Tammany Parishes.